Recruitment & Applicant Tracking Features

Sending Resumes is a fundamental part of the recruitment process and one of key focus in Tracker’s process workflow.

With support for both Document and Video Resume Sends and by either traditional Email or using the Online Client Portal, the consultant can be flexible to the individual needs of each client and candidate.

We distinguish between original resumes that are sent by Candidates and “Agency Resumes” that are typically reformatted by the Consultant or Resourcer and have a consistent branded appearance with headers and footers etc. 

With our Resume Sends, these can be created at the point of registration or within the Shortlist.  With as little as 4 clicks, an existing Candidate resume can be standardized, reformatted in any number of designs and placed within your branded Word document or Pdf template, ready to send instantly.

Always behind the scenes but fundamental to any Applicant Tracking System is the Resume Parsing technology.

No one wants to type information from what is often a variety of resume formats into their applicant tracking system and they are extremely varied on both content and format these days. Tracker uses industry leading Resume Parsing technology to extract ALL information from the resumes, in whatever format they arrive in, providing a comprehensive set of information with which to either create or update your Candidates.  We even extract photos from resumes creating the most personalized profiles.

By dissecting each and every aspect of a Candidates’ Employment History, Education History, Qualifications, and Skills, we can build an unrivaled ranking without having to lift a finger. Our auto-coding can also assess and automatically code skills against Candidates as they come into Tracker, ensuring 100% accuracy in ranked Boolean and profile searches.

One thing we never compromise on is the quality and benefits that Resume Parsing can provide our clients.  We have scoured the world for the best solutions and embedded this into our platform to ensure our clients share these gains with each resume they receive.

Finding Candidates whether within an active Job or just scanning the database needs to be fast, relevant and as comprehensive as required.

Our Candidate Search combines over 80 individual filters including core statuses, types, resume skills, skill profiling, address, availability, salary, contact history, any number of our unlimited custom  fields.

The results can be viewed, sorted, saved and shared with others, and displayed in a variety of formats from standard lists or as a geographical map showing the precise location of each Candidate in relation to to Job or Client.

You can even filter on duplicate records including name, email address and cell phone, quickly identifying duplicates; and with our auto-merge tools, can easily clean up your database of Candidates without any technical expertise.

Coupled with our intelligent ranking that compares both resume history alongside Tracker’s own CRM history, our Candidate Search is one of the most complete and sophisticated on the market.

“Artificial Intelligence” and “Machine Learning” are often terms banded around this industry and although much of this is not truly understood by users, we have been applying this across Tracker’s ranking engine for many years.

To put this into context, most job board aggregators rank their results using a methodology adopted by most mainstream systems which focus on the search terms you are seeking, weighted and ranked based on their recency and prevalence within the resumes of the Candidates.

This is perfectly logical when all you have is the resumes themselves and more often than not, will produce solid results.  However, by overlaying this with actual recruitment history stored within Tracker, you can apply a whole new perspective on ranked results.

So, for example, you can also assess each Candidate’s previous success (or failure) in similar roles or against the Client to which the Job relates, or factor the consensus of consultants who have previously engaged with these Candidates, it’s perfectly reasonable that this should influence rank.  You wouldn’t rank a Candidate who has been rejected by the Client over another Candidate who has consistent interview/placement history…

So our “AI Ranking” constantly learns from the ongoing engagement with each individual during their life in Tracker and applies this in tandem with resume ranking to ensure the best candidates are presented each and every time.

Skills Profiling is fundamental to the categorization of Candidates, be that industrial knowledge, level of expertise or to identify those skills and attributes not literal within their resumes (such as a willingness to relocate or whether they are a graduate level candidate etc).

Our Skills Profiling includes “quick” Yes/No skills, ranked skills and dated skills so every aspect of a Candidate can be coded and used intelligently in subsequent searches.

With auto skill coding we can also assess resumes as they come into Tracker and automatically apply common skills such as specific technical knowledge or skills we can imply from the presence of specific words, phrases or acronyms found in the resume.

You can also use the power of the Skill Profiling Tool to build Semantic Search dictionaries, allowing for highly targeted, relevant and productive searches, for example “HR” can be auto-coded and associated to all manner of “Human Resource” skills meaning all variants can be reviewed or searched automatically.

Our Long & Shortlisting process has been meticulously engineered around the needs of Consultants and Resourcers.

Long Lists can be built automatically from the Job Specification and with over 80 filters available, even the most detailed Long List searches can be performed.  We support “private” Long Lists so each Resourcer can work on a single job independently of others with a common Shortlist.

Our proprietary ranking methodology that combined resume ranking with candidate engagement history with Tracker ensures the best presented directly alongside your Job Board search results allowing a logical flow through the working of your lists.

Candidates can be Shortlisted with a single click and with our traffic light system on both lists, everyone can be clear on the status of each Candidate at anytime.  Personalized template emails or texts can be bulk sent from either list making the engagement with both prospective and in-process Candidates simple to track.

Our desire to ensure that every aspect of the recruitment process can be actioned directly within the Shortlist, be that reformatting resumes, sending interview confirmations to all parties or sending offer/placement confirmations, this is one of the most productive aspects of Tracker.

Job Board Post is one of the most critical aspects in the recruitment lifecycle, ensuring that your Jobs attract the best talent from over 1000+ job boards around the world.

Tracker’s job board posting starts with a fully automated parsing of the job specification, creating a post-ready version that you can instantly post to your own website using our simple integrated job publishing function, or push out to any of your subscribed job boards from a single page.

We format and complete all standard job board fields for you meaning that in a few clicks, your Job is online and attracting candidates.

With our fully integrated partnerships with the leading multi-posters such as Broadbean and LogicMelon, your core posting service is included in our Job Board plan meaning no 3rd party contracts are required. 

As candidates apply for your job, be that from any job board, we collect the applicants and present them to you within the Job so you can see all of your Long Listed, Job Board Search and Job Board Post Applicants in one place and quickly review and download them as official Candidates.  No more trawling through your inbox every morning!

On top of this, new applicants can be auto-matched to other open Jobs ensuring you maximise their potential the second they arrive in Tracker.

Unlike Job Board Posting which is a more reactive and time consuming recruitment process, Job Board Search is key to pro-active recruitment, searching all of your favorite job boards in one go.

Results are automatically de-duplicated and ranked so you can quickly see the best candidates from every job board in one single list.

We provide all search fields from all job boards within our award winning Candidate Search page, so you can drill down to the lowest level in perfecting you search, job board by job board.

Search hundreds of job boards including the free job boards using the industry leading search from Daxtra and with this service included in our Job Board plan, there are no 3rd party license agreements required to instantly start searching and collating key candidates.

If Tracker thinks it already has the Candidate, it will tell you directly on the results list so no wasted credits downloading resumes already in Tracker, and a quick view helps preview their details instantly allowing you to reach out to existing candidates and assign to the Job without using up a credit.

Couple this with our new in-built Watchdogs feature, you can keep your search going every night ongoing so as to ensure fresh Candidates hitting the Job boards after your initial search are always found.

We have always had a keen focus on “Candidate Centric Recruitment” which in short is about driving new Job opportunities from your Candidate base, not simply waiting on Clients to make a new request.

Managers have no doubt been “specing” Candidates in their own way over the years but there are few, if any tools out there to fully support it or retain historic interest without copious notes that get lost, or drilling back through Job History which only gives half the picture.

With the market at it is, contract and temporary recruitment is growing, and managers need solid support to make sure they are the one placing their best contractors into their next position. 

This fuels critical Candidate loyalty as you have their future plans in mind, continued revenue as you can be proactive in generating new assignments, Business Development as you can maybe prompt clients to start projects early based on the availability of quality contractors and overall, client satisfaction as the best contractors are being put forward based on their availability, not based on who happens to be available at the time.

So, in Tracker we have a function called Candidate Prospecting that allows our clients to flip recruiting on its head and shortlist Clients that may be suitable for the Candidate, now or in the future.  The prospecting function automatically updates itself as you move Candidates through the shortlist so you can see the entire history in one place.

Interviewing is a critical part of any recruitment process and with support for arranging face-to-face, 2-way video and 1-way video interviews directly within Tracker without the need for 3rd parties makes this once of the slickest and cost-effective ATS systems available today.

Our Video Interview function provides the ability for unlimited sets of interview questions for both internal interviews or in relation to a particular Job or Client.

And if you use Hangouts, Zoom, Teams etc, you can organize interviews from within Tracker and include meeting link information directly into the invites before sending.

Bulk arrangement of Interviews from the shortlist is also key to productive administration and with our template emails, you can send multiple interview requests or confirmation emails directly to all parties from one screen, including key attachments such as interview tips or the resumes of the interviewees.

We can track any number of interview phases from 1st, 2nd, 3rd, Further and so on as each phase has a higher probability of placement and is a good indication as to the quality of Candidates being submitted.

Getting your Jobs out to the world is key to attracting Candidates and marketing your brand.

With our standard Website Integration, you can publish your Jobs list to your website with just one line of code and with our inbuilt Candidate Registration page, candidate can view Jobs and instantly apply, alerting owners immediately.

And with our Jobs+ offering you can automatically optimize and distribute your Job postings, with or without access to a web developer or SEO expert.  Jobs+ is a supplemental service which includes built-in technology that makes it easy to distribute jobs, not only to your own website, but also to leading job boards and aggregator sites.

Job postings are automatically SEO’d or Search Optimized, giving you the best possible opportunity of ranking high on Google and other search engines. All of your jobs in the Jobs+ environment are Google for Jobs optimized.

Additionally, you can alert candidates automatically by email when new job opportunities appear on your career site, as well as, Jobs+ can be configured with your existing social media systems such as Twitter, LinkedIn, Facebook and more.

Jobs+ remains at the cutting edge of emerging technology and trends, and with Tracker, your career site will remain up to date with the latest software changes and update

LinkedIn is quickly becoming one of the most critical resources for the recruitment industry with candidates finding more creative ways to interact through its platform.

We provide 2 key integrations with LinkedIn covering every possible user of this vast database including our in-built LinkedIn X-Ray search which gives all our users unfettered access to the entire LinkedIn database regardless of network.  This supports full Boolean search and results are list with options to create either Contacts or Candidates instantly.

The second integration is with our LinkedIn Chrome Extension.  Connect LinkedIn directly to Tracker allowing you to work exclusively within LinkedIn and view people in our feature rich sidebar.  People can be imported directly into Tracker as either Contacts or Candidates and assigned directly to your Job Shortlist or Long List.  All without leaving LinkedIn and you don’t even need to be logged into Tracker at the time!

So whether you are working within Tracker or solely within LinkedIn, you can also find the right people and instantly create records.

Enjoy 100% functionality on both Tracker as well as both Client and Candidate Portals with our mobile app, Tracker OTM (On The Move).

Most people in any industry these days spend time away from their desk and are equipped with a smart phone. So it only makes sense that you should be able to operate Tracker to its full extent regardless of where you are or the device you are using.

Tracker is one of the only platforms to offer 100% mobile functionality from any smart phone or tablet device.

So, just because you are out of the office, it does not mean you do not have to be connected.

Whether you need to find resume information on the go or search for contact information outside of regular business hours, Tracker mobile is on hand to help.

Within Tracker Mobile you can search your entire Tracker system including candidates, contacts, jobs, and placements, search for candidates and view resumes, display client and candidate locations, and get google map directions, log calls and activity from your phone and have the activity tracked instantly within the system.

Whether they need to view their candidates and access skills information or look at a resume, update a lead, or a job Tracker Mobile offers all the functionality needed for a busy Recruiter.

With the power of click-to-call, screen-pop, auto call logging and call recordings, you’ll never need to touch your phone again. You have the ability to use these Telephony functions with the core Tracker system.

Additionally, you can take it a step further with our CloudCall integration. CloudCall plugs into Tracker to simplify the day to day lives of your teams.

Make Calls with a Single Click. Improve efficiency by making calls with a single click from TrackerRMS or any Google Chrome webpage, saving you time to have more conversations. With built-in call controls from TrackerRMS, you can manage your communications in one place.

Call Activity Sync with Tracker. Reduce the time spent on admin tasks by adding & logging notes directly to contacts’ record in Tracker. All calls are recorded, with playback available on the candidate and client records, ensuring that all important conversations are captured.

Reporting and Dashboards. Access a full view of your team’s engagement and communication with candidates and clients through an advanced reporting suite and dashboards with key metrics around call volumes, duration and frequency.

Text Messaging. Send and receive text messages from TrackerRMS. All text conversations are are saved on the contact’s notes and activity history and are logged as full, searchable conversations.

The basic premise with any SaaS application is the portability and flexibility to work from wherever you are, and with more and more people working remotely, communication is increasingly important in any business.

With TrackerChat, we have built instant 2-way chat directly into the platform allowing you to engage with your colleagues whenever and wherever you wish.

And what’s more that in combination with our @mentions feature, you can create instant links to any record in the system allowing your chat to direct people to specific records for review and consideration.

Whether you are thinking of placing someone else’s candidate on your hot Job while you are working a Long List and need to check their current status, or just want to see how your Resourcer is doing on an important project, TrackerChat is the perfect companion.

Your Chat history is kept and can be reconvened at any time so you can always refer back to last weeks chat with your manager to check what was discussed and link to the records you were discussing.