The State of Technology and Software in the Staffing Industry

The Future Of Staffing Industry Technology Is Now

Technology offers the ability to streamline processes, increase speed, and take on tedious tasks (that we don’t want to do).

That said, not all tech is created equal. And not all tech is helpful.

Let’s be honest. Many developers can create tech to solve a problem. Where technology can fail is not understanding the why or how behind industry solutions. The most influential tech is that which is thoroughly thought through for the current situation and future ones.

Additionally, if software or platform is a) too expensive or b) too difficult to use, you will have a hard time finding the ROI in that staffing technology.

Tracker Stacks Up

At Tracker, we’re not just software developers that happen to work in the industry. We are a global leader in the many staffing companies that help recruiting and staffing professionals.

Our entire leadership team has spent decades working in the recruitment field, and we understand the nuances that come with the process. We know what problems to solve because we’ve been there. And if a client is in a new circumstance we haven’t seen, we collaborate to build a solution together.

How AI And Automation Are Changing The Game

As we’ve immersed ourselves into both the recruiting and tech communities, we’ve noticed some tech trends that are taking off and leading to large amounts of client satisfaction.

Staffing Tech Trend #1: Virtual Interviewing and Onboarding 

A more obvious trend because of the pandemic, recruiters found themselves scrambling to figure out the best way to interview remotely. Of course, third-party apps like Zoom, Google Teams, and Skype were available, but capabilities were, and still are, limited. 

“Though 77% of recruiters believe in-person interviews are the most effective way to qualify a candidate, 61% say they believe video interviews will be the default interview mode moving forward.” 

Understanding that this trend is here to stay, the right tech to support a successful virtual interview or onboarding training is vital. And it’s not just about the interview itself. Staffing software and applicant tracking tech can help with preparing interview questions, sending out the correct links to suitable candidates, and scheduling.

The interview process (especially scheduling) has had a reputation of being staffing agencies’ nightmares. Hours can be spent just trying to connect with candidates to schedule an interview, only canceled or postponed because of conflicts.

Tracker’s video interview feature was our solution. This feature allows unlimited sets of questions that can be sent out to multiple candidates simultaneously. The best part is you don’t need to schedule it! The candidate records their interview in their own time (and on their preferred device), and then submits it.

You receive alerts for submitted interviews and can then leave comments, and ratings, or send them directly to the client.

With onboarding, we at Tracker recommend starting by nailing down your process. Then, through sequences, our candidate planner, compliance module, (and more), your team can streamline onboarding through technology. Read more about this process here.

Staffing Tech Trend #2: Marketing & CRM

According to a State of the Staffing Nation report, “41% of staffing firms say it takes their recruiters more than six hours to respond to new leads.” 

Do six hours seem reasonable to you? This is about how many possible resumes you can receive for one job. Multiply that by the number of job orders you have open, and you might find yourself caught up in an endless race. Worst off, losing valuable candidates due to poor experience and timing.

More and more recruiting, staffing, and even HR Managers are looking for CRM and staffing agency software systems to enhance engagement and a positive candidate and employee experience.

Unfortunately, marketing and engagement often get pushed to the bottom of the priority list. Many would say it’s definitely a need, but there isn’t enough time. In today’s fast-paced, employee-driven environment, marketing needs to move up the list in your tech stack. 

All your marketing wants can quickly become integrated between Tracker’s Marketing and Automation features and our Sales and CRM features. Our recruiting software, pre-made templates, sequences, and lead management, will ensure a more positive candidate experience without sacrificing more time.

We even outrank Bullhorn in Recruiting Marketing by 20%.

Where else can you find opportunities in marketing and CRM and recruiting software tech?  Opportunities can be found in boosting referral programs. Referrals remain the best source for qualified candidates. So why not use marketing and CRM systems that nurture top candidates for referrals automatically?

The opportunities are endless. Check out our tips on applicant engagement, candidate sourcing, social media recruitment, and website integration for more recruitment marketing ideas.

Staffing Tech Trend #3: AI & Automation

The idea and use of artificial intelligence (AI) have been around for years, but its sophistication has increased exponentially to support recruiting and staffing firms. 

How is AI used effectively in your tech stack? 

Much of the original purpose for AI was to take those tedious, repetitive tasks off the plates of humans, allowing for more time for other priorities. From automated resume parsing to ranking relevancy of resumes to watchdogs and auto match, Tracker enables AI throughout your recruitment process.

Another hot topic for AI in staffing is contactless hiring. We discussed virtual interviewing and onboarding above, and AI can play a significant role in this process. AI has enabled the ability to interact based on responses instantly. This eliminates both time and money. Messages and documents can quickly be distributed with pre-designed sequences.

The AI trend isn’t new to Tracker. Our AI Ranking feature goes a step beyond ranking based on resumes and relevancy and includes engagement stored within our Tracker system. While a resume tells one story, how the candidate engages and their overall history with interviewing and placements must also be considered. You may have someone on paper who’s perfect, but in person isn’t a great fit. This comprehensive AI solution allows for a complete candidate profile to truly rank the best for each position. 

Staffing Tech Trend #4: Diversity and Inclusion

Not necessarily a staffing software tech trend, but a trend you can undoubtedly optimize with technology. Diversity and inclusion have been an initiative that every company should be prioritizing. In this employee-driven market, candidates are inquiring about diversity and inclusion more frequently. In addition, a Jobvite survey revealed 22% of companies named diversity and inclusion goals as their top priority. 

Technology like Tracker can support this initiative. Using sophisticated candidate searches and unbiased AI technology, recruiters can quickly and efficiently use custom and key searches to create shortlists for suitable matches, without room for bias and with a focus on inclusion.

Reasons Why Technology Drives Success in Staffing

The Four Stages Of Change

1. Anticipation

Typically, anticipation is the exciting part of change where we think about the benefits and come up with transformational plans.

2. Regression

Regression is precisely that. Often things get worse before they get better.

3. Breakthrough

Breakthrough can be described as when the change is complete, and the regression portion has ended.

4. Consolidation

Consolidation happens when the benefits of the change begin to feel standard, and there is a sense of normalcy again.

Don’t Be Afraid Of Change: Make Technology Help You Succeed

Tracker staffing software offers intuitive and time-saving features to support your recruitment team in efficiently redeploying and reengaging your most qualified candidates. Our multitude of candidate tracking, engagement, and management features allow you and your team to work smarter, not more challenging, for overall success.

Tracker is a leading  recruitmentandapplicant tracking systemdesigned forstaffingagencies of all sizes, and also those looking for both permanent and temporary staffing sofware. Our industry-leading support, onboarding and technology will improve both your recruitment speed, process and quality. With over 15 years of experience, ourATS Systemis built with you, the staffing professional, in mind. 

Four Ways Technology Improves Your ROI

1. It Quantifies Success

With the help of staffing software technology, a more significant amount of your business decisions can be made with proper knowledge. With data reports and other forms of insight, you and your team will know how to solve the problems at hand.

2. It Improves Efficiency

With only so many hours in a day, tech can handle some of the tedious tasks people used to handle. With the help of staffing software technology, you will have more free time to handle other situations.

3. It Automates Menial, Time-Consuming Tasks

Software exists that works to free up your time and allow you to focus on growth rather than your laptop. As your business collects various types of data, technology helps interpret and analyze results for you to make informed decisions and effectively manage your time.

4. It Enables One-To-One Marketing

As people are more likely to communicate and network through online platforms now, technology helps your business connect to more people more often. Through various social media, candidate tracking platforms, email, text, and other forms of communication, your business is more interconnected than ever before.

People Also Ask:

What Is Staffing Technology? 

Technology staffing refers to when technology is used in the processes of recruiting, hiring, training, and onboarding at a business.

Does The Use Of Staffing Technology And Software Dehumanize The Staffing Experience?

While every person may have a different opinion on this subject, staffing software technology and recruitment software provide critical insights into the efficiency and is valuable for helping businesses match candidates with positions.

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