Key takeaways Strong client relationships set profitable agencies apart from those constantly chasing new business, while engaged accounts provide steady revenue during market fluctuations. CRM systems transform random touchpoints into systematic relationship building that maintains consistent client engagement without overwhelming team schedules. Account health dashboards identify at-risk relationships early by tracking communication frequency and engagement...

Key Takeaways Staffing referrals tap into trusted professional networks where people vouch for each other’s abilities, giving you access to quality candidates that traditional sourcing methods often miss. Referred candidates come pre-vetted by people who understand your standards which means less time spent on initial screening and faster placement processes. Simple referral processes drive higher...

Key Takeaways One platform handles everything so you don’t have to jump between different systems all day. Automation takes care of busy work so recruiters can spend time building relationships with people. Smart matching finds good candidates based on what they can actually do instead of just their resume. Live reporting helps leaders see what’s...