Testimonials

How We Build Better Relationships

Client Testimonials and Reviews

At Tracker, the foundation of our success is the understanding that recruitment is a business built on relationships.

Sometimes in the hi-tech world we live in today, it’s easy to forget that relationships matter. But, at Tracker, our team is committed to always remembering that relationships are the foundation of success for our customers.

Over the last 16 years, we have developed Tracker into a leading cloud-based Recruitment, Applicant Tracking and CRM software provider serving the Recruitment Industry. Our culture of ‘Relationships First’ keeps us focused on building a platform that helps recruitment firms build better businesses by building better relationships.

Our vision is to help recruitment and staffing firms grow their businesses by using Tracker to build better relationships and to run their operations more effectively–the end result being the ability to build better relationships and increase growth and profitability.

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What Customers Say About Us

  • “It has truly been an excellent experience. The platform has automated various processes of our business and has made the team more effective in their respective roles. In addition, the customer service provided from all TrackerRMS staff has been world class. Our practice decided to move forward with TrackerRMS as the ATS to support our staff augmentation business, based on the expansive features within the system and how easy it was to integrate these features into our business, while improving the workflow of our business as well.”

    Steve
    Presidio
  • Tracker is the backbone of our recruiting operation and allows us to be very, very efficient and effective in our work: it’s easy to identify, organize and track candidates and all search activity and communications in one interface. Tracker was clearly designed by experts in the recruiting industry: it’s interface is very, very intuitive and easy to navigate. Tracker presents information (about a search and candidates) in a format that is highly accessible and organized: the interface delivers the most important and changing elements of any search in just a few screens. I was very productive within the first day of using Tracker: it was very easy to integrate with our business processes too.”

     

     

    Sarah
    New England Legal Search
  • “The Tracker RMS platform is extremely user friendly and customizable. Most anything can be altered to fit your particular needs. Our company migrated from another ATS/CRM system (Bullhorn) and they made the transition seamless and guided us every step of the way. There is so much capability within their system to have the best data possible. Specifically, their reporting tool is incredibly robust and ideal for any admin. Along with having SO many incredible features, their support team is absolutely unparalleled. Especially coming from a big name CRM/ATS platform, the difference in personalized and genuine care is astounding. By far one of the best business decisions we have made. I could not recommend Tracker more.”

    Jessica
    Office Manager
  • “Moving from Bullhorn to TrackerRMS was a tough call and a very difficult business decision but we made the right choice. From day one the TrackerRMS account team have had regular meetings to review and understand our way of working. I have lost count of the things that the TrackerRMS team have done for us and I highly recommend them to all recruitment companies

    Stuart White Provide Consulting
    Stuart White
    Provide Consulting
  • “We spent a lot of time reading reviews and talking to users of each system. Overall, we heard loud and clear that TrackerRMS had the best customer service. Our experience with their customer service has been exceptional. We ask questions about how to do things, or where to find things, and they answer within 24 hours, sometimes faster. Our experience with integrating TrackerRMS into our 13 person recruiting firm has been really great”

    6 Degree Group Testimonial
    Susan Stow
    6 Degrees Group
  • “It is impressive that in a host of options in the ATS world, that customization does not need to break the bank, because the product comes out of the box with the intuitive feel you want and easy customization that ATS knowledgeable clients desire. Customer Service is 100% driven by the desire to make your experience feel appreciated in your technology needs and concerns. ”

    Blaine Smith – Centurion Consulting Group
    Blaine Smith
    Centurion Consulting Group
  • We reviewed a ton of ATS/CRM systems, and Tracker is the most comprehensive system that caters to our needs. It enables us to very specifically categorize our candidates by not only their job category, but their specific area of expertise and supplementary skills. This allows us to hone in on the right candidates for a given position quickly.  Tracker also makes our client prospecting and management process easy and efficient. It helps us follow up effectively and not drop the ball on relationships.

    Ryan
    Founder and Manager

Recruiter Review

First in Class, Highly Customizable Platform with Fantastic Feature and Services

“The customization is great, but the services are excellent. Not only is it easy to navigate and use, but there are many features that improve the general quality of life. From the Google Chrome extension that I use every day to the LinkedIn and email integrations that keep up with my tasks.

 

Most impressive is the always accessible Tracker RMS team that is always available and eager to assist in troubleshooting or answering questions. They’ve been guiding us every step of the way during our ATS/CRM transition and even now as we come across support questions.

 

The other tool our team uses frequently is the reporting feature which enables you access to any kind of data you’d like to review. We use it daily for tracking productivity as well as compiling company performance insights.”

Five Star Reviews from Our Clients

Tracker is Awesome – Love the Customization

“Tracker has way more features than other ATS systems I have used including a CRM. There’s also a ton of opportunity for customization.”

Engaging and Patient

“The customer service! I have regular sessions with Tracker consultant Morgan, who takes the time to walk through Tracker to utilize tracker fully. She is engaging and patient.”

Customer Support is Out of this World Good

“I have used many ATS systems in my staffing career, and the young professionals at TrackerRMS are top notch. Anytime I have a question they are there to answer immediately. If it is something that needs to be worked on further by the next day the people at Tracker have resolved the issue. The great pricing is also a A+++.”

Amazing Service for Recruiting and Business Development

“How easy it is to use and navigate from both a recruiting and a business development standpoint. By far the best service I have used. The support team is also very quick to answer any questions or fix any issues. Our HR also uses the product to track all communication with our current consultants and employees.”

Jacob K

No ATS is Perfect – This One Makes the Effort

“At the time we selected Tracker as our new ATS, It provided the most complete solution compared to our needs. It has the potential to integrate with, replace, or work in tandem with a number of systems we had in place such as our invoicing and phone system. The robust reporting features and customization of the product was also very attractive.”

Excellent on Every Level

“I have been using Tracker in my recruitment role for over ten years and have recently moved to the new platform, Evolution. The transition was faultless thanks to the support received from our Account Manager and the various online tutorials available. Evolution is extremely intuitive and has made my working day even easier thanks to the enhancements made. Very few clicks required from adding a Client to placing the Candidate and I love the fact that I can now create an ‘agency CV’ from within the job record in a matter of seconds!”

Laura M, Senior Recruitment Consultant

Great System for Both Client and Candidate Tracking

“We reviewed a ton of ATS/CRM systems, and Tracker is the most comprehensive system that caters to our needs. It enables us to very specifically categorize our candidates by not only their job category, but their specific area of expertise and supplementary skills. This allows us to hone in on the right candidates for a given position quickly.  Tracker also makes our client prospecting and management process easy and efficient. It helps us follow up effectively and not drop the ball on relationships.”

Ryan R, Founder and Manager

G2 Crowd Customer Reviews and Rankings

See how TrackerRMS stacks up against the competition, as reviewed by real customers across the industry.

TrackerRMS Evolution is a leader in Staffing on G2

TrackerRMS Evolution is a leader in Staffing on G2

TrackerRMS Evolution is a leader in Staffing on G2

TrackerRMS Evolution is a leader in Applicant Tracking Systems (ATS) on G2

See for Yourself How Tracker Helps Clients Build Better

With a personal demo, get an inside peek at how our integrated ATS, CRM and Recruitment Automation Software helps staffing and recruiting firms across the globe build better relationships, processes, and more.

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