“The customization is great, but the services are excellent. Not only is it easy to navigate and use, but there are many features that improve the general quality of life. From the Google Chrome extension that I use every day to the LinkedIn and email integrations that keep up with my tasks.
Most impressive is the always accessible Tracker RMS team that is always available and eager to assist in troubleshooting or answering questions. They’ve been guiding us every step of the way during our ATS/CRM transition and even now as we come across support questions.
The other tool our team uses frequently is the reporting feature which enables you access to any kind of data you’d like to review. We use it daily for tracking productivity as well as compiling company performance insights.”
“Tracker has way more features than other ATS systems I have used including a CRM. There’s also a ton of opportunity for customization.”
“The customer service! I have regular sessions with Tracker consultant Morgan, who takes the time to walk through Tracker to utilize tracker fully. She is engaging and patient.”
“I have used many ATS systems in my staffing career, and the young professionals at TrackerRMS are top notch. Anytime I have a question they are there to answer immediately. If it is something that needs to be worked on further by the next day the people at Tracker have resolved the issue. The great pricing is also a A+++.”
“How easy it is to use and navigate from both a recruiting and a business development standpoint. By far the best service I have used. The support team is also very quick to answer any questions or fix any issues. Our HR also uses the product to track all communication with our current consultants and employees.”
“At the time we selected Tracker as our new ATS, It provided the most complete solution compared to our needs. It has the potential to integrate with, replace, or work in tandem with a number of systems we had in place such as our invoicing and phone system. The robust reporting features and customization of the product was also very attractive.”
“I have been using Tracker in my recruitment role for over ten years and have recently moved to the new platform, Evolution. The transition was faultless thanks to the support received from our Account Manager and the various online tutorials available. Evolution is extremely intuitive and has made my working day even easier thanks to the enhancements made. Very few clicks required from adding a Client to placing the Candidate and I love the fact that I can now create an ‘agency CV’ from within the job record in a matter of seconds!”
Laura M, Senior Recruitment Consultant
“We reviewed a ton of ATS/CRM systems, and Tracker is the most comprehensive system that caters to our needs. It enables us to very specifically categorize our candidates by not only their job category, but their specific area of expertise and supplementary skills. This allows us to hone in on the right candidates for a given position quickly. Tracker also makes our client prospecting and management process easy and efficient. It helps us follow up effectively and not drop the ball on relationships.”
Ryan R, Founder and Manager
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