Back Office Software for Staffing & Recruiting Agencies

Save your recruiting team time with better processes, automated workflows, and simple one-click tasks.

Online Timesheets

Update hours anytime, anywhere. Have your temp staff submit timesheets for approval via desktop, tablet, or mobile.

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Expenses

Easy submission and approval of expenses online. Add entries from scanned receipts in a snap.

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Candidate Portal

Interact seamlessly with candidates, share documents, and easily keep timesheets & expenses up to date.

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Accounting System Integration

Integrate with Quickbooks, Sage Online, Xero Accounting, and limitless flat file formats to quickly process invoices and payroll.

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Assignment & Project Management

Get complete operational control and visibility of simple temp assignments and entire projects.

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Candidate Planner

Review candidate availability instantly, monitor attendance, track the status of your current temps, and forward plan.

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Onboarding

Create a smooth onboarding experience, fill placements faster, and impress.

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Compliance

Streamline your compliance processes, keep data safe, and automatically sense-check photographic ID.

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Build Better Back Office Processes.

See how our integrated ATS, CRM, and back office recruitment software can help your team save time, eliminate errors, create better relationships, streamline processes, and more.

Timesheet Management for Staffing

Timesheets are an essential feature of any agency running temporary or contract staff. But without a slick and automated online process, timesheets are a time-consuming burden on the back office.

 

With Tracker, candidates can access a private, secure portal to enter timesheets whenever and wherever they want. Automated checking means timesheets get submitted for approval without involving anyone from your back-office team.

 

View timesheet activity on one page, where you can quickly and easily review submissions, send approvals, send reminders for missing timesheets, open placement records to check dates and rates, or instantly bulk-generate invoices and payroll records.

 

Our Candidate Portal is white-labeled, so it can be embedded in your website quickly and easily with one line of code. It looks and feels professional, so it will reinforce your reputation.

Take Your Timesheets Online

  • Secure online access for your Candidates
  • Unlimited Candidates
  • Weeks can start on any day
  • Automated checking of submissions
  • Run hours, days, or clock in/clock out

Expense Tracking

Processing expenses along with your timesheets is another laborious process. But not with Tracker. We have all the tools you need to make the processing of expenses slick and easy.

 

Candidates can complete their weekly time entries and add expenses simply by taking a photo of any receipt or invoice using their phone and uploading it. Our AI scanner stores the receipt, extracts the details, and adds it directly to an expense record.

 

Expense categories, such as accommodation or travel, allow you to allocate them to purchase orders easily. Receipts are retained and presented to managers to be validated and approved alongside the timesheet quickly.

 

All expense activity can be viewed on one page. Review, approve, and instantly mark submissions to bulk-generate invoices and payroll records.

 

And no more manual chasing. Automated reminders ensure all relevant paperwork is completed and your placements get paid on time.

Expense Management Made Easy

  • Secure online access for your candidates
  • Unlimited Candidates
  • "AI" scanning of expense receipts
  • Customizable expense categories
  • Tax auto-included or excluded for invoicing
  • Ability to "lock" expense values, e.g. mileage

Candidate Portal

Supercharge engagement and build better relationships. Our Candidate Portal gives free and unlimited access to all candidates, temps, and contractors, enabling them to interact with your business from any device.

 

You control portal access, so candidates only view the functions you want them to see, including timesheets, expenses, reading or uploading documents, approvals, declaring availability, requesting time off for vacation, or reporting sickness.

 

The Portal is white-labeled, so it can be embedded in your website with just one line of code.

Better Engagement, Faster Processing

  • Secure online access for your candidates
  • Unlimited white-labeled candidate portals
  • Accessible on any device
  • Easy upload of timesheets & expenses
  • Read and upload documents
  • Declare availability & request absence

Payroll Integration

Our Account System Integration enables clients to work seamlessly alongside their existing accounting software. Tracker does all the “heavy lifting,” automatically calculating and generating invoicing and payroll records, which can be synchronized directly into external accounting software without even leaving Tracker.

 

Synchronization works both ways. When invoices are marked as paid, this information can be transferred from your Accounting Software to the Tracker system. Just one click updates all invoices instantly.

 

We support all the major accounting software used in the recruitment market today for invoicing and payroll, including QuickBooks Online & QuickBooks Desktop, Sage Online, and Xero Accounting.

 

No matter what accounting software you use, our unlimited flat file generator and Zapier API interface enable integration.

ATS & Accounting Software Integration

  • Real-time 2-way integration
  • Invoicing & Payroll
  • QuickBooks Online & Desktop
  • Sage Online
  • Xero Accounting
  • File-based and Zapier API-based support

Assignment & Project Management

Miscommunications, missing paperwork, and missed deadlines are notoriously easy mistakes when running a raft of temp assignments and projects. But with the right tools, you can keep everything running like clockwork.

 

Tracker’s Assignment & Project Management feature provides the ultimate project management workbench to ensure clarity and success.

 

Easy-to-navigate card, list, and Gantt views enable your team to build and manage plans quickly. Our ‘Default Project Plan Tasks’ function allows you to promptly add pre-defined tasks to plans and schedules (from or to a given date), providing robust plan forecasting.

 

Working candidates can be quickly assigned to specific tasks and tracked. Progress through timesheets is automatically relayed to show real-time status.

 

Our Change Management, Issues, and Risks Registers enable you to assess the health of projects and take mitigating action quickly. Tasks can be allocated directly from the Plan so that staff know their obligations across all projects.

Powerful Project Management

  • Simple Temporary Assignments
  • Highly Complex Project Plans
  • Phases and Task Management
  • Plan to Task Workflow to Internal and External Resources
  • C/I/R Registers
  • Card, List, and Gantt Views

Candidate Planner

We take the pain out of reviewing candidate availability with our Candidate Planner tools.

 

View overall candidate availability and quickly assess and assign candidates to assignments. Our “Runners” view lets you see all current temporary staff running contracts. A quick status update tool allows you to confirm onsite candidate attendance from one page.

 

Planners are directly accessible from both the candidate and placement records, making planning candidate utilization across multiple assignments easy.

 

A dedicated availability planner allows you to review and approve or reject absence requests.

Effective Candidate Planning

  • View Candidate Availability by month
  • Dedicated "Runners" View
  • Instant Attendance Status Updates and History
  • Assign Candidates based on Availability and Skills
  • See all Absence Requests

Onboarding

Skyrocket candidate success and your reputation with effective onboarding. This applies equally to temp staff as it does to permanent. Great onboarding sets the right tone.

 

Tracker ensures you have all the tools you need to keep documents up to date, temp candidates engaged, and clients informed.

 

Create unique onboarding activities and maintain them as your project develops, or choose from pre-defined default activities that can be automatically set up for new projects.

 

Manage planned activities, set statuses, expected end dates, budgets, and timings, and even start and stop candidates from entering time sheets against specific projects.

 

Cut your admin by 93% with powerful e-signatures that fit right into your workday.

 

Send secure, legally binding, industry-compliant documents without leaving the Tracker system. Deliver forms and documents to your clients and candidates via email with a secure link or embed them on your website.

Slick, Professional Onboarding

  • Build Onboarding Workflows
  • eSignature Integration
  • Facial Recognition built-in
  • Online Read and Upload Onboarding documents

Compliance

Compliance is a critical business obligation, whether GDPR in Europe, the CCPA in the State of California in the United States, or Canada’s PIPEDA regulations.

 

Tracker has clients in over 40 countries, so it has developed significant knowledge and experience regarding compliance regulations in geographical locations and industry-specific fields such as healthcare, education, and finance.

 

Our compliance tools help you quickly build specific compliance packs for candidates, whether new or existing.

 

Using our built-in facial recognition feature, you can collect photographic documents securely online and assess the candidate via webcam or phone to give you confidence that the document is valid. Compliance submission can only be accepted if that confidence level is higher than you require.

Confidence in Compliance

  • Collect declaration and online signatures
  • Build Compliance Packs for every scenario
  • Present and complete compliance documents online
  • Facial recognition to validate uploaded photo documents
  • GDPR / CCPA Compliance Tools

Back office software FAQ

Find the right solution for your recruitment firm.

What does back office software do for a staffing agency?

Back office software handles the operational side of running a staffing agency after a placement is made. That includes timesheet collection and approval, expense processing, invoicing, payroll record generation, compliance documentation, and candidate onboarding. The goal is to reduce the manual admin that slows down your back office team and creates errors when it’s done in spreadsheets or disconnected tools. Tracker’s back office is built directly into your ATS and CRM, so everything from the first placement to the final invoice lives in one system.

How does Tracker's recruitment accounting integration work?

Yes. Tracker integrates with certain versions of QuickBooks Online, QuickBooks Desktop, Sage Online, and Xero Accounting. The integration is two-way: Tracker generates invoicing and payroll records automatically, syncs them to your accounting software, and pulls payment status back when invoices are marked as paid. 

What timesheet software does Tracker offer for temp staffing?

Contractors and temp staff submit timesheets through a secure, white-labeled candidate portal that can be embedded directly on your website. They can log time from any device, including mobile, and the system supports hours-based, days-based, or clock in/clock out formats, with week starts on any day. From the same view, you can review submissions, send approval notifications, chase missing timesheets, and bulk-generate invoices and payroll records with a single action. 

Is Tracker's back office compliant with US and UK regulations?

Tracker includes compliance tools built for agencies operating across multiple geographies. That covers GDPR for agencies handling EU and UK data, CCPA for California, and PIPEDA for Canada. Tracker operates in over 40 countries and has developed compliance frameworks for specific industries including healthcare, education, and finance. The compliance module lets you build custom compliance packs per candidate, collect declarations and e-signatures online, and validate photographic ID using built-in facial recognition.

Can candidates submit expenses through Tracker?

Yes. Candidates submit expenses through the same portal used for timesheets. They can photograph receipts on their phone and upload them directly. Tracker’s AI scanner extracts the details and creates the expense record automatically. Expenses can be categorized (travel, accommodation, etc.), locked to set values like mileage rates, and reviewed alongside the timesheet for combined approval. Tax can be included or excluded per record depending on invoicing requirements.

Does Tracker replace our existing accounting software?

No. Tracker is designed to work alongside your accounting software, not replace it. The back office handles the recruitment-side workflow: generating invoices, calculating pay rates, tracking placements, and managing timesheets. Once records are ready, they sync into QuickBooks, Sage, or Xero so your finance team works in the tools they already use. Tracker handles the staffing complexity so your accounting software only receives clean, confirmed records.

What does the candidate portal include?

The candidate portal is a white-labeled, mobile-accessible interface candidates use to interact with your agency. They can submit timesheets and expenses, upload and read documents, declare availability, request time off, and report sickness. You control which features each candidate can access. The portal can be embedded on your website with a single line of code and carries your branding, not Tracker’s.

Can Tracker manage complex project-based placements, not just temp assignments?

Yes. Tracker’s assignment and project management tools cover both simple temp assignments and multi-phase project plans. You can build plans using card, list, or Gantt views, assign candidates to specific tasks, track progress through timesheets in real time, and manage change, issues, and risks through dedicated registers. This makes it suitable for agencies running managed service or statement-of-work engagements alongside their standard temp and contract business.

Maximize your team's effort and put skills to work in the right places.

Schedule a Demo and receive a customized assessment of your firm’s needs. Save time, collaborate better, and work smarter with better recruitment software.

Dive into our blog for the latest staffing and recruiting industry insight, news, and tips.

Recruitment Insight from the Tracker Blog

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Key Takeaways Voice AI recruitment covers six distinct types of technology, each solving a different problem in the hiring workflow. Knowing which one matches your actual bottleneck is the decision that matters most. Most voice AI platforms were built for environments where every role looks the same and there is one client to hire for....
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Online timesheet software for recruitment agencies

How online timesheet software helps manage billable hours and billing at scale

  Key Takeaways Billable hours only generate revenue when they are captured accurately, approved on time, and invoiced without errors. The right online timesheet software connects time entry, approvals, payroll, and invoicing in a single workflow, so billing cycles run without manual intervention. Most recruitment agencies do not realize their timesheet setup is failing until...
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