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The desk
stays
warm.

Administrative Staffing Software

The temp clerk today is the office manager tomorrow.
Tracker keeps every candidate warm, builds the shortlist before the competition, and holds every placement on one record.

Recruiter working on a laptop at home, with a Tracker AutoMatch shortlist for an office coordinator showing best-fit roles and scores

The admin desk

Every placement is a relationship

For admin staffing, receptionists, office coordinators, customer service, data entry, every placement could last. The client who trusted you with one role becomes the client who stops looking elsewhere, calling the same desk every time a new position opens. Success isn’t just filling the role. It’s placing the right person, ready on day one, in a relationship that pays back over time. Tracker holds that relationship, so when the coordinator you placed last year calls back as the operations director hiring her own team, you pick up exactly where you left off.

AutoMatch · Watchdogs · Nurture

The shortlist that’s already ready

Admin candidates register with several agencies at once and take the first relevant call. Tracker keeps every candidate in your database engaged, so when a role lands, the search starts from a pool that already knows you.

Nurture runs in the background, keeping availability current and the relationship warm. Nobody has to maintain it by hand.

AutoMatch builds the shortlist the moment the brief lands. From candidates who already know you.

The first call goes out before the competition. The placement goes to the desk that was already ready.

Three thousand candidates, all still in touch. A database that doesn’t go cold between roles.

Matters most to Recruiters & resourcers

Tracker job shortlist in card view, with candidates in Shortlisted, CV Sent, Interview, Offer, Working, and Rejected
Tracker Watchdog results showing project manager candidates found overnight across job boards, ranked and ready to shortlist

ATS · Watchdogs · Alerts

Make the first call that wins

Admin candidates apply, get hired, and stop looking, sometimes within hours. Tracker alerts the recruiter the moment an application lands, already matched and briefed, so the first call goes out informed, not just fast.

Watchdogs fire the moment an application lands, matched and briefed. You call informed, not just fast.

Screening follows the application, or the first call. Qualification never waits for a gap in the diary.

Four agencies will ring that candidate today. Yours rings while the rest are still refreshing the inbox.

Speed gets you on the phone first. The rapport in that call is what keeps them.

Matters most to Recruiters

CRM · Candidate Alignment Score

Know exactly who to send

A high-volume admin desk has thousands of candidates. The challenge isn’t finding one, it’s knowing which to choose. Tracker holds the full picture of every candidate, so the recruiter starts from a clear, current view of who to call and who to redeploy.

Placement history, client feedback, and redeployment potential, on every record. The full picture before you dial.

The Candidate Alignment Score quantifies fit against the role. Top of the list because the score says so, not because they were last in.

The temp finishing Friday surfaces for Monday’s role. Before they ever register elsewhere.

An alignment report goes to the client with every candidate. Exactly why this person fits, in writing.

Matters most to Resourcers

TrackerAI Alignment Report scoring a candidate against a job, with overall match, top strengths, red flags, and category scores
Tracker placements board for the week, showing each worker, client, stage, and status from onboarding to payroll

Client CRM · Placement history

Land the placements that open doors

Every admin placement is either a transaction or the start of something bigger. The receptionist placed today opens the door for the office manager to call about something bigger tomorrow, and Tracker makes sure none of those doors close.

A placement done well earns the next role. Before it ever goes out to bid.

Every interaction, placement, and preference, logged. When the client calls back, you already know where things stand.

The relationship is never rebuilt from scratch. It picks up right where it left off.

The receptionist today, the office manager next year. The same desk gets both calls.

Matters most to Agency owners

Onboarding+ · Candidate portal

Everyone who said yes, there on Monday

Junior admin candidates apply to several agencies and take the first offer that follows through. Onboarding+ makes sure that’s yours, so 25 who said yes on Friday are 25 who show up on Monday.

One link, one mobile session: e-signature, documents, client-specific compliance. No third-party tools, no paper.

I-9, E-Verify, and RTW checks built in. Compliant by default, handled in the same flow.

Touchpoints keep candidates engaged from offer to start. Tracker keeps them warm all weekend.

If someone doesn’t work out, the replacement’s already queued. Monday still happens.

Matters most to Onboarding & compliance

Recruitment onboarding steps in Tracker for a US hire, with Form I-9, E-Verify, a background check, W-4, and eSignature
Tracker timesheets dashboard showing entries this period, timesheets awaiting approval, missing timesheets, and hours by assignment

ATS · CRM · Back Office

Built to run your whole admin operation

Most admin agencies run more tools than they should: one system for placements, another for timesheets, a spreadsheet for temp-to-perm. Tracker holds the whole operation in one place, and flexes around however your desk is structured.

Temp, temp-to-hire, and perm, on the same desk and the same record. One operation, not three.

Temp-to-hire conversions surface before the window closes. Never missed in a spreadsheet again.

Timesheets, pay and bill, and client history, one record. Visible to anyone on the desk.

Workflows, fields, and pay and bill, configured to your desk. It flexes to how you already work.

Matters most to Branch managers & agency owners

What changes

Less time in the database. More on the phone.

Next day → 15 min

The role landed at 9am. The shortlist was ready at 9:15, built from a database kept warm in the background, so the first call goes out before the competition.

Hours later → Minutes

An application lands and Watchdogs fire. The recruiter calls, informed and matched, before the candidate has answered any of the four other agencies.

Hopefully → All 25

25 candidates said yes on Friday. Onboarding+ kept them engaged all weekend, and 25 showed up on Monday, onboarding complete, screening already scored.

From the front desk to the C-suite

Every admin role. One desk that remembers them all.

Admin candidates move between roles, and between agencies, fast. Tracker holds the full history of every one, so whether it’s a two-week data entry temp or an executive assistant going perm, the right candidate is already there and the relationship is already warm.

Receptionists, office coordinators, and front-of-house.

Customer service, data entry, and administrative support.

Executive assistants, office managers, and operations.

Temp, temp-to-hire, and permanent, on the same record.

In their words

The desk that doesn’t lose touch

The Tracker platform is extremely user friendly and customizable. There is so much capability within their system to have the best data possible. By far one of the best business decisions we have made.

Jessica F.

Office Manager

Our recruiters and account executives are managing their clients and candidates more effectively. We have been very productive in our office and making more placements.

Diana G.

VP of Staffing · Verified G2 review

The Tracker platform is extremely user friendly and customizable. There is so much capability within their system to have the best data possible. By far one of the best business decisions we have made.

Jessica F.

Office Manager

Our recruiters and account executives are managing their clients and candidates more effectively. We have been very productive in our office and making more placements.

Diana G.

VP of Staffing · Verified G2 review

The Tracker platform is extremely user friendly and customizable. There is so much capability within their system to have the best data possible. By far one of the best business decisions we have made.

Jessica F.

Office Manager

Our recruiters and account executives are managing their clients and candidates more effectively. We have been very productive in our office and making more placements.

Diana G.

VP of Staffing · Verified G2 review

The Tracker platform is extremely user friendly and customizable. There is so much capability within their system to have the best data possible. By far one of the best business decisions we have made.

Jessica F.

Office Manager

Our recruiters and account executives are managing their clients and candidates more effectively. We have been very productive in our office and making more placements.

Diana G.

VP of Staffing · Verified G2 review

Tracker helps keep candidates organized and easy to find. When a new role comes available, the search feature is easy to use and shows relevant candidates.

Madison S.

Verified G2 review

Easy and quick to use. I can easily enter candidate information and drop resumes into the tool.

Angela D.

Senior Recruiter · Verified G2 review

Tracker helps keep candidates organized and easy to find. When a new role comes available, the search feature is easy to use and shows relevant candidates.

Madison S.

Verified G2 review

Easy and quick to use. I can easily enter candidate information and drop resumes into the tool.

Angela D.

Senior Recruiter · Verified G2 review

Tracker helps keep candidates organized and easy to find. When a new role comes available, the search feature is easy to use and shows relevant candidates.

Madison S.

Verified G2 review

Easy and quick to use. I can easily enter candidate information and drop resumes into the tool.

Angela D.

Senior Recruiter · Verified G2 review

Tracker helps keep candidates organized and easy to find. When a new role comes available, the search feature is easy to use and shows relevant candidates.

Madison S.

Verified G2 review

Easy and quick to use. I can easily enter candidate information and drop resumes into the tool.

Angela D.

Senior Recruiter · Verified G2 review

See it for yourself

See the admin desk that never goes cold.

FAQ

Admin staffing questions, answered

What is Tracker for admin and office staffing?

Tracker is an ATS and CRM built for the way admin desks actually run, high candidate volume, fast turnaround, and relationships that pay back over years. It keeps every candidate warm, builds the shortlist before the competition, and holds the full history of every client and placement on one record.

How does Tracker help fill admin roles faster?

When a brief lands, AutoMatch builds the shortlist from candidates already engaged with you, and Watchdogs alert the recruiter the moment a relevant application arrives, already matched and briefed. The first call goes out while competing agencies are still refreshing their inbox.

Can Tracker keep my candidate database warm automatically?

Yes. Automated nurture sequences run in the background, keeping availability current and relationships warm across the whole database, without anyone maintaining them manually. So the database doesn’t go cold between roles.

What is the Candidate Alignment Score?

It’s a quantified fit score for every candidate on a shortlist, measured against the role. The recruiter can see at a glance who belongs at the top of the list and exactly why, and a shareable alignment report goes to the client with each candidate.

Does Tracker handle onboarding and compliance for admin temps?

Yes. Onboarding+ handles e-signature, document collection, and client-specific compliance in one mobile-first session, with built-in I-9, E-Verify, and RTW checks, no third-party tools needed. Automated touchpoints keep candidates engaged between offer and start date.

Can Tracker manage temp-to-hire conversions?

Yes. Temp-to-hire conversions are tracked and surfaced before the window closes, so the conversion never slips through the gaps the way it does in a spreadsheet.

Does it work for high-volume admin desks?

Yes. Tracker is built for the volume admin desks run at, thousands of candidates, fast turnaround, and bulk processing, with workflows, fields, and pay and bill configured to fit the way your agency operates.

Does it cover both temp and permanent admin recruitment?

Yes. Temp placements, temp-to-hire conversions, and permanent searches all run on the same desk and the same record, so the whole operation is visible in one place.

Does Tracker work with our phone system?

Tracker integrates with phone systems including RingCentral and CloudCall, so calls are logged on the record without anyone typing up notes. See the integrations.

Can Tracker rank applicants against a job?

Yes. The long list stack-ranks candidates against the job on several criteria at once, so the strongest applicants are at the top before anyone opens a CV.

Can recruiters see their outstanding tasks at the start of the day?

Yes. Tasks and approvals are assigned on the record, and each recruiter’s dashboard opens on what’s due.