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AI Recruiting Tools for Staffing Agencies

TrackerAI works on the records you already have. Ask EVA a question in plain English, set an agent running on a trigger to screen CVs and write summaries, or enable an add-on like Natural Language Reporting and build any report by describing it. Your data never leaves the Tracker network, and a person still presses send.

TrackerAI agent activity showing Alignment Report, Resume Summary, Mail Agent and EVA runs, with results saved to the record

How it works

Three ways to hand work over

The difference matters when you’re deciding what to delegate to AI recruitment software. One responds when you ask. One runs on a trigger. One you switch on where you need it.

You ask

EVA, the AI assistant

Ask about your candidates, clients and jobs in plain English. EVA finds, summarises, drafts and logs, then hands it back to you. She responds; you decide.

“Find me contract QA engineers in Leeds”

It runs itself

AI agents

Each agent takes one job a consultant would otherwise do by hand and runs it on a trigger you set, or on demand across a batch. Nobody has to remember to start it.

A new application arrives, it’s already summarised

Switched on when you need it

Add-ons

AI capabilities you enable per client from the marketplace, sitting inside the part of Tracker they belong to rather than in a separate tool. Live where the work already happens.

Natural Language Reporting, in the report builder

Rules can’t read a resume, and a model shouldn’t be deciding when a certification expires. Using the right layer for each job is most of the value.

How AI Recruitment Software and Automation Work Together

Automation decides when. AI decides what.

Neither layer is much use alone. A rule fires reliably but can’t read; a model reads well but shouldn’t be trusted to remember a date. Chain them and one application moves from inbox to shortlist without anyone touching it.

Automation

An application lands against an open job and the trigger fires.

AI agent

Resume Summary writes the profile. Alignment Report scores it against the spec.

Automation

High scorers route to the owning consultant’s task list. The rest get a courteous reply.

A person

The consultant reads three paragraphs and makes the call that matters.

Both layers write to the same record, so whoever picks it up next sees the whole story. See how recruitment automation works.

EVA · Natural language search · Summaries

Ask in your own words. Get your own data back.

EVA sits inside Tracker with access to the records you’re permitted to see, which is what separates a useful answer from a plausible one.

Plain-English search across candidates, clients, contacts and jobs. No Boolean, no saved-search maintenance.

She works within your permissions. Ask about “my clients” and she means the records you own.

Summaries, screeners and agency CVs on request. The same output the agents produce, on demand.

Notes, tasks, appointments and communication logs created as you talk. The admin happens in the conversation.

Pre-trained model, so it never learns from your database. Your data isn’t the product.

Matters most to Recruiters & business development

EVA, the TrackerAI assistant, returning ranked candidates for a natural language search
TrackerAI new trigger setup choosing the record change that starts a Resume Summary agent

AI Agents for Recruitment Workflows

Triggered by the work, not by a person

An agent is only useful if it runs at the right moment. You choose the trigger, and the output lands where the next person will look for it.

Run on a record event, on a schedule, or on demand across a batch. The same agent, three ways.

Output saves to the record as a note, a PDF or a Word document. Not into a chat window nobody revisits.

Guardrails and prompts are configured per agency. Your tone and your rules, not a generic default.

Conditions let agents skip records that don’t need them. No re-running work that already exists.

Every run is logged. You can see what the agent did and why.

Matters most to Operations & admins

AI Recruitment Data Security & Governance

The questions your compliance lead will ask

Recruitment data is personal data. TrackerAI is built so the answers to the obvious questions are short ones.

Nothing leaves the Tracker network, and the model can’t reach outside your database. No public model sees your candidates.

EVA and agent creation are separate permissions, granted by user group. You choose who can build and who can use.

Core identity and ownership fields are off-limits to AI. A model cannot reassign your accounts.

Resume Scrubber removes what shouldn’t reach a client before submission. GDPR handled at the point of risk.

Client-facing email always requires a human to send. The last step stays yours.

Matters most to Compliance & legal

Tracker user access settings controlling which AI agents each user group is allowed to use
TrackerAI agentic usage dashboard showing agent runs, active instances and credit allowance

Natural Language Reporting · AI add-ons · Reporting

Switched on where you need it

Add-ons are AI capabilities you enable per client from the marketplace. Each one lives inside the part of Tracker it belongs to, rather than as a separate tool your team has to learn.

Natural Language Reporting builds any report from a plain-English description. Across every data point in Tracker.

It sits in the Reporting menu and the report builder you already use. Not a simplified tool alongside them.

Refine the output through chat, then edit and share it as normal. The result is an ordinary Tracker report.

Enabled per client from the marketplace. Available on the Power tier.

Reporting stops being a specialist skill. Every user builds their own.

Matters most to Managers & operations

See the agents working

Watch EVA work a live desk.

What changes

The reading, the writing, the retyping. Gone.

Twenty minutes → Seconds

Building a screener for a new job. The Job Screener agent writes the introduction, the question set and the closing message, ready to send.

Whole shortlist → Top three

Reviewing applications. Alignment scores against the job description mean you work the list in priority order rather than in arrival order.

Manual check → Every resume

GDPR review before submission. The Scrubber reads all of them, not just the ones somebody had time to open.

Worth being clear about

AI does the reading. You do the deciding.

As AI recruitment software, TrackerAI is deliberately narrow. It reads, summarises, scores, formats and drafts. It doesn’t make the placement decision, and it doesn’t talk to your clients unsupervised.

Alignment scores are a sort order, not a hiring recommendation.

Summaries are factual by design and don’t infer what isn’t on the CV.

Client-facing email is drafted, never sent, without a person.

Rules-based work belongs in automation, not in a model.

In their words

What people actually hand over

I haven’t seen anything else on the market as AI-enabling as Tracker. The larger you are and the more legacy tech you have, the harder it is to become AI-enabled.

Andy Warns

Agility Partners

EVA rolling out is going to be an absolute game changer for us. It’s going to completely change how we search in the system and how we’re able to bring back candidates and match candidates to jobs, quickly.

Nicole Wong

VP of Strategy & Recruiting Operations · C&M Legal Search

I haven’t seen anything else on the market as AI-enabling as Tracker. The larger you are and the more legacy tech you have, the harder it is to become AI-enabled.

Andy Warns

Agility Partners

EVA rolling out is going to be an absolute game changer for us. It’s going to completely change how we search in the system and how we’re able to bring back candidates and match candidates to jobs, quickly.

Nicole Wong

VP of Strategy & Recruiting Operations · C&M Legal Search

I haven’t seen anything else on the market as AI-enabling as Tracker. The larger you are and the more legacy tech you have, the harder it is to become AI-enabled.

Andy Warns

Agility Partners

EVA rolling out is going to be an absolute game changer for us. It’s going to completely change how we search in the system and how we’re able to bring back candidates and match candidates to jobs, quickly.

Nicole Wong

VP of Strategy & Recruiting Operations · C&M Legal Search

I haven’t seen anything else on the market as AI-enabling as Tracker. The larger you are and the more legacy tech you have, the harder it is to become AI-enabled.

Andy Warns

Agility Partners

EVA rolling out is going to be an absolute game changer for us. It’s going to completely change how we search in the system and how we’re able to bring back candidates and match candidates to jobs, quickly.

Nicole Wong

VP of Strategy & Recruiting Operations · C&M Legal Search

Especially for new consultants, or people that maybe aren’t doing a job that’s similar, it allows them to look at where the AI thinks there’s a weakness.

Sarah-Lee Neesam

Group Board Director · Elevation Recruitment Group

Promising new AI functionality for sourcing and documentation purposes: recently we’ve started successfully using AI generated resume summaries.

Verified G2 review

Director, small business

Especially for new consultants, or people that maybe aren’t doing a job that’s similar, it allows them to look at where the AI thinks there’s a weakness.

Sarah-Lee Neesam

Group Board Director · Elevation Recruitment Group

Promising new AI functionality for sourcing and documentation purposes: recently we’ve started successfully using AI generated resume summaries.

Verified G2 review

Director, small business

Especially for new consultants, or people that maybe aren’t doing a job that’s similar, it allows them to look at where the AI thinks there’s a weakness.

Sarah-Lee Neesam

Group Board Director · Elevation Recruitment Group

Promising new AI functionality for sourcing and documentation purposes: recently we’ve started successfully using AI generated resume summaries.

Verified G2 review

Director, small business

Especially for new consultants, or people that maybe aren’t doing a job that’s similar, it allows them to look at where the AI thinks there’s a weakness.

Sarah-Lee Neesam

Group Board Director · Elevation Recruitment Group

Promising new AI functionality for sourcing and documentation purposes: recently we’ve started successfully using AI generated resume summaries.

Verified G2 review

Director, small business

See it for yourself

See the agents work on a role like yours

FAQ

AI questions, answered

What is TrackerAI?

TrackerAI is the AI recruitment software built into Tracker’s ATS and CRM. It has three parts: EVA, an AI assistant you ask questions in plain English; a library of AI agents that run on triggers you set; and AI add-ons you enable from the marketplace, like Natural Language Reporting. It works alongside Tracker’s rules-based automation.

What is EVA?

EVA is Tracker’s AI assistant, built into the platform rather than bolted on. Ask her for candidates, a resume summary, a screener or an agency resume in your own words. She works within your permissions and can create notes, tasks, appointments and communication logs as you go.

What are AI agents, and how do they differ from EVA?

EVA is an assistant: she responds when you ask. AI agents run on triggers you set, so the work happens without anyone starting it. Add-ons are the third part: AI capabilities you enable per client, living inside the area of Tracker they belong to.

What are AI add-ons?

Add-ons are AI capabilities you enable per client from the Tracker marketplace, and they appear inside the part of the product they belong to rather than as a separate tool. Natural Language Reporting is the first, available on the Power tier.

How do AI and automation work together?

Automation decides when something should happen; AI decides what the content of it is. A rule fires on a new application, an agent summarises and scores the CV, then another rule routes the strong matches to the owning consultant. Both layers write to the same record.

Is our data used to train the AI?

No. EVA is a pre-trained model that does not train on your data. She cannot reach outside your database, and nothing leaves the Tracker network.

What can agents change on a record?

Only where an authorised action exists, which covers opportunities, activities and documents. Core candidate, client and contact fields including owner, name, status, address, type, department, email, phone and job title are not changed by AI, and neither is account ownership.

Does AI email our clients?

It drafts, you send. AI-generated client-facing email always requires a person to press send. Automated candidate status updates and nurture sequences are separate, rules-based, and configured by you.

Can we configure the agents ourselves?

Yes. Prompts, guardrails, triggers and skip conditions are configured per agency, so output follows your tone and your process. Using AI and creating agents are separate permissions, granted by user group.

How does AI recruitment software help with GDPR compliance?

The Resume Scrubber reviews every resume before submission and redacts or rewrites what shouldn’t reach a client, keeping the meaning, structure and formatting intact. The clean version saves back as a new document, leaving the original untouched.