Key takeaways Strong client relationships set profitable agencies apart from those constantly chasing new business, while engaged accounts provide steady revenue during market fluctuations. CRM systems transform random touchpoints into systematic relationship building that maintains consistent client engagement without overwhelming team schedules. Account health dashboards identify at-risk relationships early by tracking communication frequency and engagement...

Key Takeaways Full lifecycle recruiting assigns end-to-end ownership to one recruiter or small team for better accountability. Integrated technology platforms eliminate data duplication and reduce context switching between recruiting stages. Workflow automation handles routine tasks while preserving personal touchpoints where they matter most. Analytics and performance tracking enable continuous improvement and help identify bottlenecks in...

Key Takeaways Your email subject line serves as the primary filter determining whether candidates open your message or delete it immediately. Personalization beyond first names significantly increases open rates when you reference specific skills or recent accomplishments. Keep subject lines under 50 characters to ensure full visibility across mobile devices and email clients. A/B testing...