Key takeaways Client retention costs 5x less than acquisition while generating significantly higher lifetime value for staffing agencies. Strong relationships transform recruiting from constant prospecting into proactive revenue generation where clients call you first. CRM systems organize scattered interactions into systematic relationship strategies that support consistent client communication. Market specialization creates competitive barriers that prevent...

Key takeaways Select a recruitment software that automates screening, scheduling, and communication to efficiently handle high application volumes without increasing manual workload. Match platform capabilities to your team size and structure as staffing agencies need unified ATS + CRM systems, while small businesses benefit from simple, plug-and-play solutions that can scale. Prioritize platforms with strong...

Key takeaways A recruitment ATS & CRM combines two essential functions: relationship building with candidates before they apply and managing the complete hiring workflow once they do. Most staffing agencies are stuck using disconnected systems that weren’t designed for today’s scale of operations, creating gaps between what they need to accomplish and what their tools...