With your personalized Tracker Success Game Plan, your team is encouraged to grow with guidance that fits your needs and rockets you to success. As we align our product, technical, and strategic expertise, we work with your team to form an actionable plan/map based on your priorities while ensuring you get the most out of Tracker.
Coming onboard with Tracker you will work with our Success Team to develop a customized Success plan. This plan will serve as a guide containing your defined strategic goals and an actionable plan, including training and tasks, on how to achieve them. Working together, we will craft a one of a kind experience for your team while ensuring full understanding and achieving your business goals
We kick off the Success Game Plan with a team discovery call that includes key players to discuss and define your business’s goals and priorities. We’ll get to know how you operate.
Next, we will assemble a custom game plan that includes actionable tasks that will directly help you achieve your defined business goals.
After that, we work together to plan, schedule, and implement the Success Plan with your teams. This includes essential training and consulting sessions and robust supporting/follow up material.
To ensure continued success and feature adoption we will set frequency-based touch points with a member of our Success Team at a pace that works best for your business.
Check out this sample of onboarding plan inclusions with the most popular consulting and training topics for new customer success.