Key takeaway Use gross profit for tactical pricing decisions like contract negotiations and individual placement analysis where absolute dollar amounts determine deal viability and cash flow planning. Apply gross margin for strategic comparisons across different clients, service lines, and time periods since percentage-based analysis normalizes revenue differences and enables true performance evaluation. Understand that markup...

Key takeaways The 9-box assessment converts subjective hiring decisions into systematic workforce planning that helps staffing agencies identify high-potential employees and build stronger succession plans for clients. Smart agencies use the grid to unlock higher-value services beyond basic placement, positioning themselves as strategic workforce planning partners rather than transactional vendors. Integration with modern ATS/CRM systems...

Key takeaways Integrated platforms beat scattered tools by connecting your candidate tracking, client management, and workflow automation so data flows seamlessly without manual re-entry. Automation frees up recruiter time by handling routine tasks like status updates and email sequences, letting your team focus on relationship-building instead of administrative work. AI matching speeds up placements while...