Products used: ATS/CRM, Onboarding, Automation, Texting, Shift Management, and Marketing Industries: Trades and services, manufacturing and operations, transport and logistics, finance and accounting, administration and office support, call centre and customer services, HR and recruitment, and more.   When Ian McPherson evaluates a technology decision, he’s not looking for a product that looks good in a demo....

DealerFlex is a fast-growing managed service provider for automotive dealerships, specializing in valet, lot management, car wash/detail, and pickup & delivery. Implementing a modern, integrated ATS/CRM and onboarding stack became one of DealerFlex’s top five annual priorities. After years of using a homegrown system, DealerFlex implemented Tracker as its end-to-end recruitment and onboarding platform. The Challenges DealerFlex built its recruiting...

Key achievements 40% of revenue generated from candidates already in Tracker, automatically tracked and attributed Record revenue year while competitors struggled, with 87% repeat business rate Top biller status achieved while managing multiple roles, proving the system works even with limited desk time 100% user adoption across all 80+ team members supporting three recruitment models...